Privacy policy

The short version

• We never collect data about your child. The generator's inputs are designed to stay anonymous — no names, photos, addresses or medical records.
• An account is an email + a nickname + a password. That's it.
• No ads, no data selling, no cross-site tracking.

What we process

Account data (email, nickname, hashed password) to operate your account. Content you create (generated sequences you save, forum posts) to provide the service. Technical data (IP-based quotas, security logs) to keep the service free and safe. Analytics only with your consent (the cookie banner), used in aggregate to improve the product.

Where it lives

PictoExpress is operated from France and hosted on Amazon Web Services in the European Union (Paris region). Your data is processed under the EU General Data Protection Regulation (GDPR), which applies to all our users regardless of where they live — including US users, who benefit from the same rights.

Your rights

You can access, correct, export or delete your data at any time. Deleting your account (account settings) removes your personal data; forum posts are anonymized. For any request: contact@pictoexpress.com. EU residents may also contact the French supervisory authority (CNIL).

Children's privacy (COPPA note)

PictoExpress is a tool for adults (parents and caregivers). We do not knowingly collect personal information from children under 13, and the product is deliberately designed so that no child's personal information is needed to use it.

AI processing

The text you type into the generator is sent to our AI providers (Microsoft Azure OpenAI and OpenAI) to produce your sequence and its illustrations. Type only anonymous descriptions — the interface reminds you never to include identifying details.